Privacy and Legal Notice

We are committed to respecting the privacy of visitors to our site. This Privacy Policy explains some of the actions we have taken to protect your privacy.

The processing of personal data, such as the name, address, e-mail address, or telephone number of a data subject shall always be in line with the General Data Protection Regulation (GDPR), and in accordance with the country-specific data protection regulations applicable to Dual Lab sprl. By means of this data protection declaration, our enterprise would like to inform the general public of the nature, scope, and purpose of the personal data we collect, use and process. Furthermore, data subjects are informed, by means of this data protection declaration, of the rights to which they are entitled.

As the controller, Dual Lab sprl has implemented numerous technical and organizational measures to ensure the most complete protection of personal data processed through this website. However, Internet-based data transmissions may in principle have security gaps, so absolute protection may not be guaranteed. For this reason, every data subject is free to transfer personal data to us via alternative means, e.g. by telephone.

Name and Address of the controller

Controller for the purposes of the General Data Protection Regulation (GDPR), other data protection laws applicable in Member states of the European Union and other provisions related to data protection is:

Dual Lab sprl, Clos du Parnasse 12C, 1050 Brussels, Belgium

Phone: +32 484 295 481

Email: natallia.antonik@duallab.com

Website: www.duallab.com


Privacy of Personal Information

Collection of Personal Information.

We collect the personal information about you, including the personal information that you provide when you submit a message via the contact form on our web site. "Personal information" means any information that may be used to identify an individual, such as a name or an email address.

Use of Personal Information.

The personal information collected through paper registration forms and through our Web site is used by us to, inter alia, register users, operate and improve our Web site, track site usage policies and statistics, or purposes pursuant to your consent. We also use your personal information to communicate with you in other ways. For instance, when you send us a message through this site, we may use your personal information to respond. We also use personal information to inform you of significant changes to this Privacy Policy.

From time to time, we might invite users to provide information via surveys or petitions. Participation in these surveys or petitions is completely voluntary, and the Web site user, therefore, has a choice whether to disclose requested information. In addition to the other uses set forth in this Privacy Policy, contact information collected in connection with surveys and petitions is used to notify you of survey or petition results and to monitor or improve the use of, and satisfaction with, the Web site.

Disclosure of Personal Information.

We hire other companies who provide services on our behalf, such as handling the processing and delivery of communications, hosting this Web site, delivery of content and services provided by this Web site, and performing statistical analysis. We may provide personal information to these companies to perform these services, but they will be permitted to obtain only the personal information they need to deliver the service. They are required to maintain the confidentiality of this information, and they are prohibited from using it for any other purposes.

We may use or disclose your personal information for other reasons, including if we believe such action is necessary to comply with the law or legal process, protect our rights or property, protect the personal safety of users of our Web site or members of the general public, enforce our Terms of Use or other agreements, investigate or take action with respect to illegal or suspected illegal activities, in connection with a corporate transactions, such as a divestiture, merger, consolidation, asset sale, or in the unlikely event of bankruptcy, or otherwise pursuant to your consent.

We may disclose results of stories or letters, but personal information will not be posted or published by us, and except as specified in this Privacy Policy, it will not be provided to third-party providers without your consent. We will not sell, lease, or rent our e-mail user lists to third parties.

Rights of the Data Subject.

a) Right of confirmation

Each data subject shall have the right granted by the European legislator to obtain from the controller the confirmation as to whether or not personal data concerning him or her are being processed. If a data subject wishes to avail himself of this right of confirmation, he or she may, at any time, contact our Data Protection Officer or another employee of the controller.

b) Right of access

Each data subject shall have the right granted by the European legislator to obtain from the controller free information about his or her personal data stored at any time and a copy of this information. Furthermore, the European directives and regulations grant the data subject access to the following information:

  • the purposes of the processing;
  • the categories of personal data concerned;
  • the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organisations;
  • where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period;
  • the existence of the right to request from the controller rectification or erasure of personal data, or restriction of processing of personal data concerning the data subject, or to object to such processing;
  • the existence of the right to lodge a complaint with a supervisory authority;
  • where the personal data are not collected from the data subject, any available information as to their source;
  • the existence of automated decision-making, including profiling, referred to in Article 22(1) and (4) of the GDPR and, at least in those cases, meaningful information about the logic involved, as well as the significance and envisaged consequences of such processing for the data subject.

Furthermore, the data subject shall have a right to obtain information as to whether personal data are transferred to a third country or to an international organisation. Where this is the case, the data subject shall have the right to be informed of the appropriate safeguards relating to the transfer.

If a data subject wishes to avail himself of this right of access, he or she may at any time contact our Data Protection Officer or another employee of the controller.

c) Right to rectification

Each data subject shall have the right granted by the European legislator to obtain from the controller without undue delay the rectification of inaccurate personal data concerning him or her. Taking into account the purposes of the processing, the data subject shall have the right to have incomplete personal data completed, including by means of providing a supplementary statement.

If a data subject wishes to exercise this right to rectification, he or she may, at any time, contact our Data Protection Officer or another employee of the controller.

d) Right to erasure (Right to be forgotten)

Each data subject shall have the right granted by the European legislator to obtain from the controller the erasure of personal data concerning him or her without undue delay, and the controller shall have the obligation to erase personal data without undue delay where one of the following grounds applies, as long as the processing is not necessary:

The personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed.

The data subject withdraws consent to which the processing is based according to point (a) of Article 6(1) of the GDPR, or point (a) of Article 9(2) of the GDPR, and where there is no other legal ground for the processing.

The data subject objects to the processing pursuant to Article 21(1) of the GDPR and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing pursuant to Article 21(2) of the GDPR.

The personal data have been unlawfully processed.

The personal data must be erased for compliance with a legal obligation in Union or Member State law to which the controller is subject.

The personal data have been collected in relation to the offer of information society services referred to in Article 8(1) of the GDPR.

If one of the aforementioned reasons applies, and a data subject wishes to request the erasure of personal data stored by Dual Lab sprl, he or she may at any time contact our Data Protection Officer or another employee of the controller. The Data Protection Officer of Dual Lab sprl or another employee shall promptly ensure that the erasure request is complied with immediately.

Where the controller has made personal data public and is obliged pursuant to Article 17(1) to erase the personal data, the controller, taking account of available technology and the cost of implementation, shall take reasonable steps, including technical measures, to inform other controllers processing the personal data that the data subject has requested erasure by such controllers of any links to, or copy or replication of, those personal data, as far as processing is not required. The Data Protection Officer of Dual Lab sprl or another employee will arrange the necessary measures in individual cases.

e) Right of restriction of processing

Each data subject shall have the right granted by the European legislator to obtain from the controller restriction of processing where one of the following applies:

The accuracy of the personal data is contested by the data subject, for a period enabling the controller to verify the accuracy of the personal data.

The processing is unlawful and the data subject opposes the erasure of the personal data and requests instead the restriction of their use instead.

The controller no longer needs the personal data for the purposes of the processing, but they are required by the data subject for the establishment, exercise or defence of legal claims.

The data subject has objected to processing pursuant to Article 21(1) of the GDPR pending the verification whether the legitimate grounds of the controller override those of the data subject.

If one of the aforementioned conditions is met, and a data subject wishes to request the restriction of the processing of personal data stored by Dual Lab sprl, he or she may at any time contact our Data Protection Officer or another employee of the controller. The Data Protection Officer of Dual Lab sprl or another employee will arrange the restriction of the processing.

f) Right to data portability

Each data subject shall have the right granted by the European legislator, to receive the personal data concerning him or her, which was provided to a controller, in a structured, commonly used and machine-readable format. He or she shall have the right to transmit those data to another controller without hindrance from the controller to which the personal data have been provided, as long as the processing is based on consent pursuant to point (a) of Article 6(1) of the GDPR or point (a) of Article 9(2) of the GDPR, or on a contract pursuant to point (b) of Article 6(1) of the GDPR, and the processing is carried out by automated means, as long as the processing is not necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

Furthermore, in exercising his or her right to data portability pursuant to Article 20(1) of the GDPR, the data subject shall have the right to have personal data transmitted directly from one controller to another, where technically feasible and when doing so does not adversely affect the rights and freedoms of others.

In order to assert the right to data portability, the data subject may at any time contact the Data Protection Officer designated by Dual Lab sprl or another employee.

g) Right to object

Each data subject shall have the right granted by the European legislator to object, on grounds relating to his or her particular situation, at any time, to processing of personal data concerning him or her, which is based on point (e) or (f) of Article 6(1) of the GDPR. This also applies to profiling based on these provisions.

Dual Lab sprl shall no longer process the personal data in the event of the objection, unless we can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or for the establishment, exercise or defense of legal claims.

If Dual Lab sprl processes personal data for direct marketing purposes, the data subject shall have the right to object at any time to processing of personal data concerning him or her for such marketing. This applies to profiling to the extent that it is related to such direct marketing. If the data subject objects to Dual Lab sprl to the processing for direct marketing purposes, Dual Lab sprl will no longer process the personal data for these purposes.

In addition, the data subject has the right, on grounds relating to his or her particular situation, to object to processing of personal data concerning him or her by Dual Lab sprl for scientific or historical research purposes, or for statistical purposes pursuant to Article 89(1) of the GDPR, unless the processing is necessary for the performance of a task carried out for reasons of public interest.

In order to exercise the right to object, the data subject may directly contact the Data Protection Officer of Dual Lab sprl or another employee. In addition, the data subject is free in the context of the use of information society services, and notwithstanding Directive 2002/58/EC, to use his or her right to object by automated means using technical specifications.

h) Automated individual decision-making, including profiling

Each data subject shall have the right granted by the European legislator not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning him or her, or similarly significantly affects him or her, as long as the decision (1) is not is necessary for entering into, or the performance of, a contract between the data subject and a data controller, or (2) is not authorised by Union or Member State law to which the controller is subject and which also lays down suitable measures to safeguard the data subject’s rights and freedoms and legitimate interests, or (3) is not based on the data subject’s explicit consent.

If the decision (1) is necessary for entering into, or the performance of, a contract between the data subject and a data controller, or (2) it is based on the data subject’s explicit consent, Dual Lab sprl shall implement suitable measures to safeguard the data subject’s rights and freedoms and legitimate interests, at least the right to obtain human intervention on the part of the controller, to express his or her point of view and contest the decision.

If the data subject wishes to exercise the rights concerning automated individual decision-making, he or she may at any time directly contact our Data Protection Officer of Dual Lab sprl or another employee of the controller.

i) Right to withdraw data protection consent

Each data subject shall have the right granted by the European legislator to withdraw his or her consent to processing of his or her personal data at any time.

f the data subject wishes to exercise the right to withdraw the consent, he or she may at any time directly contact our Data Protection Officer of Dual Lab sprl or another employee of the controller.

Routine erasure and blocking of personal data

The data controller shall process and store the personal data of the data subject only for the period necessary to achieve the purpose of storage, or as far as this is granted by the European legislator or other legislators in laws or regulations to which the controller is subject to.

If the storage purpose is not applicable, or if a storage period prescribed by the European legislator or another competent legislator expires, the personal data are routinely blocked or erased in accordance with legal requirements.


Our Practices with Respect to Non-Personal Information.

We may collect other, non-personal information about your visit, including the pages you view, the links you click, and other actions taken in connection with your use of our Web site. We may also collect certain standard information that your browser sends to every Web site you visit, such as your IP address, browser type and language, access times, and referring Web site address.

Use of Cookies.

A cookie is a small text file that is placed on your hard disk by our Web page server. Cookies contain information that can later be read by us. None of the information we gather in this way can be used to identify any individual who visits the site, nor can cookies be used to run programs or deliver viruses to your computer. We use cookies to monitor the use of our Web site, to gather non-personal information about our users, to store your preferences and other information on your computer in order to save your time by eliminating the need to repeatedly enter the same information, and to display your personalized content on your later visits to our Web site. This information is also used for statistical research to tailor content to usage patterns.

Aggregate Information.

We may combine, in a non-identifiable format, the personal information you provide with the personal information of other users, to create aggregated data. We plan to analyze data of an aggregate nature, mainly to track group trends. We do not link aggregate user data with personal information, so aggregate data cannot be used to contact or identify you. We will use usernames instead of actual names to create aggregate data and to perform any analyses. Anonymous aggregated data may be provided to other companies we do business with, for statistical purposes and to track group trends.

Links to Other Sites.

This Privacy Policy applies only to information collected by this Web site. This Web site may contain links to other sites that are not owned or controlled by us. We are not responsible for the privacy policy of those other sites. When you leave our site you should read the privacy statements of each Web site that collects personal information.

Changes to This Privacy Statement.

We reserve the right from time to time to change or supplement this Privacy Policy in whole or in part. We encourage you to periodically review our Privacy Policy to be informed of how we are protecting your personal information. The most current version of our Privacy Policy can be viewed by clicking on the "Privacy Policy" hypertext link located at the bottom of the home page on this Web site. In many instances in which we post changes to this Privacy Policy, we will revise the "updated" date at the top of this Privacy Policy, but may not provide any other notice to you. If there are material changes to this statement, however, we will notify you either by prominently posting a notice of those changes prior to implementing the change or by directly sending you an email notification. Your continued accessing or use of this Web site constitutes acceptance by you of any changes.

Contact Us.

If you have any questions or suggestions regarding our privacy policy, please contact us at following address: info@duallab.com